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Legal status
Patent not validated
| (51) | INT.CL. | H04M 3/523 | (2006.01) |
| H04M 3/5233 | (2013.01) | ||
| G06Q 30/00 | (2012.01) | ||
| G06Q 30/00 | (2013.01) |
| (11) | Number of the document | 3373569 |
| (13) | Kind of document | T |
| (96) | European patent application number | 18168538.9 |
| Date of filing the European patent application | 2009-08-19 | |
| (97) | Date of publication of the European application | 2018-09-12 |
| (45) | Date of publication and mention of the grant of the patent | 2022-02-16 |
| (46) | Date of publication of the claims translation |
| (30) | Number | Date | Country code |
| 202091 | 2008-08-29 | US | |
| 202101 | 2008-08-29 | US |
| (72) |
CHISHTI, Zia , US
JONES, Chris, W. , US
SPOTTISWOODE, S., James, P. , US
STEWART, Randall, Ray , US
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| (73) |
Afiniti, Ltd. ,
Crawford House
50 Cedar Avenue, Hamilton HM11,
BM
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| (54) | CALL ROUTING METHODS AND SYSTEMS BASED ON MULTIPLE VARIABLE STANDARDIZED SCORING |
| CALL ROUTING METHODS AND SYSTEMS BASED ON MULTIPLE VARIABLE STANDARDIZED SCORING |